WHY READ IT?
"You cannot avoid conflict when bringing the Gospel to a world that does not want to hear it. Conflict happens even with those who are on our side! This book is highly effective in giving tools for how to navigate having hard, challenging or uncomfortable conversations. You will need to hone this skill in speaking with fellow ml's, students, and other staff. A much needed resource." - Br. Adam Neri
We attempt or avoid difficult conversations every day-whether dealing with an under performing employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to:
Decipher the underlying structure of every difficult conversation
• Start a conversation without defensiveness
• Listen for the meaning of what is not said
• Stay balanced in the face of attacks and accusations
• Move from emotion to productive problem solving
BUY IT NOW
Click here if you are interested in purchasing a copy of Difficult Conversations: How to Discuss What Matters Most.
Don't forget that if you purchase the book through amazon smile a portion of the proceeds will go to Saint Paul's Outreach!